• Developing, promoting and providing leadership in relation to the implementation of government policy on disability matters;
• Planning, allocating funding and monitoring services;
• Developing the workforce;
• Further developing a culture of integrity and accountability;
• Developing the informal support network in the community;
• Providing a range of specialist and support services through both direct service delivery and funded organisations;
• Implementing the Government Response to the Recommendations of the Report of the Board of Inquiry into Disability Services;
• Sharing responsibilities, encouraging people to take account of their responsibilities;
• Developing and managing relationships with other government departments, agencies, non-government organisations and members of the disability community;
• Forming strategic alliances with key stakeholders in the ACT; and
• Building the capacity and capability of the disability community sector.

Some of Labor's achievements during 2009-2010 include:

• In September 2009, the ACT Government released Future Directions: Towards Challenge 2014 – a policy framework to improve outcomes and opportunities for Canberrans with a disability.
• In May 2009, the Government endorsed a Policy Framework for Children and Young People with a Disability and their Families. This framework draws together the principles and commitments of ACT Government agencies that provide services to children and young people with a disability, creating a set of core principles to underpin all these services and clarify the roles and responsibilities of all agencies.
• Therapy ACT is working in partnership with Child and Family Centres,  and the ACT Playgroups Association and Marymead to provide support for specialist playgroups for children with a disability.
• In February 2010, an expanded Therapy ACT Autism Service commenced operation. Six additional staff members have joined the team, which now provides intervention services as well as assessment and a family group program. 
• In 2010-11 $416,000 was appropriated to the Older Carers Respite Programme providing up to four weeks respite for carers aged 65 or oldercaring for a child with a disability.